AGB

Terms of Service

Last Updated: September 4, 2026

Welcome to our website.

To protect your legal rights and ensure that our website services operate properly and securely, please read these Terms of Service carefully before accessing the website, browsing products, registering an account, placing an order, or using any services provided through this website.

By accessing, browsing, registering, placing an order, or otherwise using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service and other applicable policies published on the website, including the Privacy Policy, Return and Refund Policy, and Shipping Policy.

If you do not agree with any provision of these Terms, please stop accessing or using this website and its related services.

Nothing in these Terms is intended to exclude, limit, or diminish any non-waivable or mandatory rights that consumers have under applicable law.

1. Website Services

Through this website, we provide consumers with functions and services related to product purchases and after-sales support, including but not limited to:

  • Product display and related information;

  • Online product purchases and order submission;

  • Payment processing;

  • Order management;

  • Product delivery;

  • Customer inquiries and support;

  • Returns, refunds, and after-sales services;

  • Other services related to website operation.

We may modify, update, suspend, or terminate certain website functions for purposes including system maintenance, technical upgrades, business adjustments, website security management, or compliance with applicable laws and regulations.

Where required by applicable law, we will provide affected users with appropriate notice within a reasonable scope.

2. User Eligibility and Account Information

When using this website or placing an order, you must ensure that you have the legal capacity and authority required under applicable law to enter into the relevant transaction.

If you register an account or place an order with us, you must provide information that is true, accurate, complete, and up to date.

You are responsible for:

  • Keeping your account login information secure;

  • Preventing unauthorized use of your account by third parties;

  • Updating your personal information when necessary;

  • Promptly contacting us if you become aware of unauthorized access to or use of your account;

  • Not impersonating another person or providing false or misleading information.

If we have reasonable grounds to believe that an account is involved in fraud, unlawful activity, security risks, or a serious violation of these Terms, we may, to the extent permitted by applicable law, take reasonable measures including restricting, suspending, or terminating the relevant account or services.

3. Product Information and Presentation

We will make reasonable efforts to ensure that product information displayed on the website is accurate, clear, and kept reasonably up to date, including:

  • Product names;

  • Product images;

  • Product descriptions;

  • Product functions;

  • Technical specifications and parameters;

  • Stock availability;

  • Product prices;

  • Delivery information.

Due to differences between devices, monitors, browsers, and display settings, there may be reasonable visual differences between product images displayed on the website and the actual products, including differences in color and visual appearance.

If we discover obvious technical errors, incorrect product information, inventory errors, pricing errors, or other significant informational errors on the website, we may correct such information to the extent permitted by applicable law.

If such an error affects an order submitted by a consumer, we will handle the matter in accordance with applicable law and provide notice to the consumer where legally required or otherwise appropriate.

4. Order Submission and Formation of Contract

After you submit an order through the website, your order information will be sent to us for processing.

Submitting an order does not necessarily mean that we have accepted the order, nor does it necessarily mean that a consumer contract has already been formally concluded.

Depending on the circumstances, we may need to perform:

  • Order information verification;

  • Product availability checks;

  • Payment status verification;

  • Delivery information verification;

  • Necessary security and risk checks.

We may be unable to accept or complete an order in circumstances including:

  • The product is sold out or unavailable;

  • Payment is unsuccessful or declined;

  • The delivery address cannot be serviced;

  • The order contains an obvious error;

  • There are reasonable concerns regarding fraud, abuse, or security risks;

  • The transaction cannot be completed due to legal or regulatory requirements;

  • Other reasonable circumstances permitted by applicable law.

If an order that has already been paid for is cancelled for any of the above reasons, we will refund the amount required to be refunded in accordance with applicable law.

The time at which a consumer contract is formally concluded shall be determined in accordance with applicable law and the order confirmation or other relevant transaction information provided to the consumer.

5. Product Prices and Payment

Product prices and any applicable additional charges will be displayed to consumers during the checkout process.

When placing an order, consumers should refer to the final order amount and applicable charges displayed on the checkout page.

Depending on the payment methods actually available through the website, consumers may be able to use one or more of the following payment methods:

  • Visa;

  • Mastercard;

  • PayPal;

  • Cash on Delivery (COD), where available;

  • Other payment methods displayed on the checkout page.

The payment methods actually available shall be determined by the information displayed during checkout.

Certain payments may be processed by independent third-party payment service providers.

We generally do not store complete bank card or credit card information. Relevant payment data may be processed by the applicable payment service provider in accordance with its security standards and privacy policy.

Where applicable law requires us to disclose taxes, delivery charges, or other relevant fees before a consumer completes a purchase, the applicable information will be provided during checkout.

6. Order Delivery

After an order is confirmed, we will arrange shipment and delivery based on the delivery information provided with the order.

Actual delivery times may be affected by order processing, the delivery address, logistics providers, and other circumstances.

Unless the website or order confirmation expressly provides a legally binding delivery deadline, any delivery time displayed on the website is generally an estimated timeframe only.

Delivery may be affected by factors including:

  • Public holidays;

  • Severe weather;

  • Logistics delays;

  • Customs inspection or processing;

  • Delays caused by delivery service providers;

  • Force majeure events;

  • Other circumstances beyond our reasonable control.

If a delivery issue occurs, we will provide reasonable assistance and tracking support based on the circumstances.

For information regarding delivery methods, estimated delivery times, and related arrangements, please refer to our Shipping Policy.

7. Returns, Refunds, and Replacements

Returns, refunds, replacements, and any statutory right of withdrawal available to consumers shall be handled in accordance with our Return and Refund Policy and applicable law.

Consumers protected by EU or other applicable consumer protection laws retain all statutory rights of withdrawal, statutory conformity or quality rights, and other mandatory consumer rights provided by law. Such rights shall not be excluded or restricted by these Terms or any other policy published on the website.

For detailed information regarding returns, refunds, and after-sales requests, please refer to our:

Return and Refund Policy

If these Terms conflict with any mandatory consumer rights granted by applicable law, the applicable law shall prevail.

8. Product Quality and Statutory Rights

We will assume the statutory responsibilities applicable to the products we sell in accordance with applicable law.

If a product is defective, does not conform to the contract, or fails to meet applicable statutory quality or conformity requirements, consumers may have corresponding legal remedies.

Depending on the product and applicable law, consumers may be entitled to remedies including:

  • Product repair;

  • Product replacement;

  • Price reduction, where applicable;

  • Refund;

  • Other remedies provided by law.

Certain products may also be covered by a manufacturer's warranty or commercial warranty.

If an additional warranty is expressly provided on the product page, warranty documentation, or other relevant materials, the applicable duration, scope, and conditions shall be determined according to the relevant documentation.

Any commercial warranty does not replace or limit the statutory rights available to consumers under applicable law.

9. Acceptable Use

When using this website and related services, you must not engage in activities that violate applicable laws and regulations, interfere with the proper operation of the website, or infringe upon our rights or the rights of third parties.

Prohibited activities include, but are not limited to:

  • Providing false, fraudulent, or misleading information;

  • Impersonating another person;

  • Interfering with or disrupting the normal operation of the website;

  • Uploading viruses, malware, or other harmful programs;

  • Accessing servers, databases, or other systems without authorization;

  • Engaging in fraud, money laundering, or other unlawful activities;

  • Infringing intellectual property rights;

  • Violating the privacy or other legal rights of others;

  • Copying, scraping, reproducing, distributing, or commercially using website content without authorization;

  • Attempting to bypass, disable, damage, or circumvent website security measures;

  • Using the website in a manner that may harm the website, systems, or other users.

If we discover or have reasonable grounds to suspect any of the above activities, we may, to the extent permitted by applicable law, take lawful measures including restricting an account, cancelling an order, restricting website access, or taking other appropriate action.

10. Intellectual Property

Unless otherwise expressly stated, the intellectual property rights relating to this website and its content are protected by applicable laws.

Such content includes, but is not limited to:

  • Trademarks and identifiers;

  • Logos;

  • Product images;

  • Product descriptions;

  • Page designs;

  • Written content;

  • Graphics and visual materials;

  • Software;

  • Website code;

  • Page structures;

  • Other website materials.

Unless prior written permission has been obtained from the relevant rights holder, no person may copy, modify, distribute, publicly display, sell, or otherwise use protected content without authorization.

Nothing in these Terms limits any lawful fair use or other statutory rights available to consumers under applicable law.

11. Third-Party Services

To operate the website and provide services to consumers, we may use third-party service providers, including:

  • Payment service providers;

  • Logistics and delivery providers;

  • Website hosting providers;

  • Cloud service providers;

  • Data analytics services;

  • Website security services;

  • Customer service tools;

  • Advertising and marketing services.

Such third parties may process relevant information in accordance with their own terms of service and privacy policies.

For information about how personal information is collected, used, stored, shared, and protected, please refer to our Privacy Policy.

12. Website Availability

We will make reasonable efforts to maintain the stable operation of the website and related services. However, we cannot guarantee that the website will always be available or operate continuously without interruption.

The website may become temporarily unavailable or certain functions may be affected due to:

  • System maintenance;

  • Technical failures;

  • Network interruptions;

  • Server failures;

  • Software errors;

  • Cybersecurity incidents;

  • Interruptions to third-party services;

  • Other reasonable circumstances.

If a service interruption occurs, we will take reasonable measures to investigate the issue and restore the affected services.

13. Limitation of Liability

To the extent permitted by applicable law, we may not be liable for website service interruptions, order delays, or other failures to perform obligations caused by events beyond our reasonable control.

Such circumstances may include:

  • Natural disasters;

  • Extreme weather;

  • War, armed conflict, or civil unrest;

  • Government actions;

  • Large-scale network failures;

  • Interruptions to third-party services;

  • Other events that could not reasonably have been foreseen or controlled.

However, nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

In particular, these Terms do not exclude or limit statutory consumer protections, statutory product quality or conformity rights, or other mandatory consumer rights that consumers are entitled to under applicable law.

14. Privacy and Personal Information Protection

We respect the privacy and personal information of consumers.

For information about how we collect, use, store, protect, and process personal information, as well as how we use Cookies and similar technologies, please refer to our:

Privacy Policy

The Privacy Policy forms an important part of these Terms of Service.

15. Changes to These Terms

We may modify these Terms of Service from time to time due to changes in applicable laws and regulations, business operations, website functionality, or security requirements.

The updated version will be published on this website together with the applicable update date.

If a material change is likely to substantially affect consumer rights, we will take reasonable steps to notify consumers to the extent required by applicable law.

Unless otherwise required by applicable law, updates to these Terms will not affect rights that consumers have already legally acquired before the updated Terms take effect.

We recommend reviewing this page periodically to stay informed about the current Terms of Service.

16. Governing Law and Dispute Resolution

These Terms of Service shall be interpreted and applied in accordance with applicable law.

For consumer transactions, any agreement regarding applicable law or jurisdiction shall not deprive consumers of mandatory consumer protection rights granted to them under applicable law.

If you have a dispute regarding an order, product, payment, delivery, return, refund, or website service, we recommend that you first contact our customer support team so that we can attempt to resolve the matter amicably.

If the dispute cannot be resolved through negotiation, consumers may seek resolution through a competent court or other lawful dispute resolution body in accordance with applicable law.

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the invalidity of that provision shall not affect the validity or enforceability of the remaining provisions.

17. Contact Us

If you have any questions regarding these Terms of Service, website services, orders, payments, delivery, returns, refunds, or other related matters, please contact us:

Customer Support

📧 bc594510@gmail.com

To help us process your inquiry more efficiently, please provide your order number and relevant information regarding your inquiry whenever possible.

We will review, process, and respond to your inquiry as soon as reasonably possible after receiving it.

Thank you for visiting and using our website.